Deer Close, Deer Close

Beautiful accommodation, beautiful location and a really memorable stay. We LOVED it. Thank you.

We booked this property expecting a relaxing family holiday, but unfortunately our stay was overshadowed by a series of maintenance issues. We experienced problems with the BBQ, hot water, the electric gate and a wasp nest, and spent far more time than expected reporting faults, troubleshooting problems and coordinating repairs instead of enjoying our holiday. While attempts were made to resolve the individual issues, the repeated troubleshooting and prolonged communication added to the stress of the holiday. What we really needed was prompt action rather than spending our holiday helping to diagnose faults as paying guests. There were also a number of smaller issues which, whilst less significant on their own, reinforced the feeling that the property was not being maintained to the standard we expected. These included very limited outdoor seating on the large balcony only two chairs for a property sleeping several guests, no sun loungers despite the generous outdoor space, and a lack of goodquality cooking utensils. The property is in a beautiful location and has great potential, but the cumulative effect of the ongoing issues significantly detracted from our holiday. We left feeling disappointed, as the overall experience simply didn't reflect the standard we expected from a premium holiday property. I hope these issues are addressed before future guests arrive.

Delightful property in a superb location

Superb break for our party , relaxed stay with only issue being lack of some radiant heaters in the barbecue area on cold night . Minor point on a great venue . Will book again .

Having stayed in many high end properties this was certainly of top quality and comfort. The facilities made it difficult going out for the day meaning we ran out of time to do everything we wanted to do. Location is perfect for walking or taking a short drive to many beautiful and interesting places. Our only criticism was that in comparison to other places the welcome hamper was pretty poor. After a five hour drive the location of the property made it difficult to pop out for a bottle of milk etc. Having enjoyed our short break were planning on returning as soon as time allows

A beautiful location with all we required at hand.

Generally excellent accommodation which felt like a home from home for everyone. However, there are just a couple of points to make There was a strong persistent smell of drains in the ensuite of the main bedroom, sufficient to require some additional maintenance. The rug in the main sitting room has no nonslip backing and just has a heavy coffee table to anchor the central part. This resulted in an excited four year old slipping on the rug and hitting her head on the edge of the table.